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Head of Customer Success - Scaled, Revenue-Driven Leader
Posted 13 hours 48 minutes ago by ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Permanent
Full Time
Other
Nottinghamshire, Normanton-on-trent, United Kingdom, NG236
Job Description
ABR Talent is recruiting for a senior Customer Success leader to shape a scaled CS function within a UK-based SaaS provider. You will lead two CSMs, own portfolio strategy, and drive adoption and renewal outcomes with executive-level influence.
This role requires credibility in high-stakes conversations, a data-driven mindset and close partnership with Account Management to protect and grow revenue across a £4-5M ARR portfolio and almost 1,000 customers.
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
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