Head of Customer Success - Global Growth & Retention

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. This senior leadership role requires building a metrics-driven team that contributes to growth through effective account management and collaboration with Sales and Marketing. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and team leadership.