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Head of Customer Service Excellence Insight & Automation

Posted 9 hours 51 minutes ago by Arjo Italia S.p.A.

Permanent

Full Time

Customer Service Jobs

Bedfordshire, Luton, United Kingdom, LU1 1

Job Description

Arjo is seeking a Head of Customer Services based at Morton House, our UK head office in Luton. You will lead the UKI Customer Service function, driving service excellence through performance and insight to enhance customer outcomes and operational effectiveness.

The role oversees customer service operations, order management, customer support planning, deliveries and issue resolution. We are looking for an inspirational leader with a track record of transforming complex processes, coaching high

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