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Head of Customer Experience, Risk & Fraud

Posted 8 hours 34 minutes ago by AJ Bell Management Limited

Permanent
Full Time
Other
Lancashire, Manchester, United Kingdom, M21 0
Job Description

AJ Bell Management Limited in Manchester is seeking a Head of Customer Support to drive operational excellence within our Customer Services function. This role demands strong leadership, governance, operational oversight, and a focus on customer outcomes in a regulated financial services environment.

The successful candidate will lead the Operational Fraud team, enhance reporting across Customer Services, and ensure high-quality service delivery while meeting regulatory obligations. Join us to make a significant impact!

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