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Head of Customer Experience & Quality Assurance

Posted 13 hours 18 minutes ago by Healthcare Today

Permanent
Full Time
Other
Kent, Ashford, United Kingdom, TN231
Job Description

Datr in the United Kingdom is seeking a Head of Customer Support and Quality Assurance to build the function from the ground up, launch readiness, and lead it through scale. Reporting to the COO, you'll design processes, policies, and systems, recruit and train a direct report, and ensure compliance with safety and data standards.

This role requires hands-on leadership across support operations, QA, moderation, and data reporting, with extended hours and a consumer platform focus in the

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