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Head of Customer Experience & Quality Assurance
Posted 1 day 12 hours ago by Chubb Fire & Security Ltd.
£125,000 - £150,000 Annual
Permanent
Full Time
Other
Lancashire, Blackburn, United Kingdom, BB1 1
Job Description
A leading security company in Blackburn is seeking a Head of Customer Satisfaction to join their Customer Excellence Team. The role focuses on overseeing the QA programme and leading a mentoring team to enhance customer experience standards. Candidates should possess proven leadership in customer service and a strong background in CSAT management. This full-time position includes benefits such as 25 days holiday, a pension scheme, and health resources.
Chubb Fire & Security Ltd.
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