Head of Customer Enablement & IT Service Delivery

A prominent charity organization in the UK is seeking a Head of Service Operations to lead customer enablement efforts. The ideal candidate will ensure high-quality digital, data, and technology services are delivered effectively. Responsibilities include managing service delivery, supplier relationships, and continuous improvement while fostering a customer-centric environment. Proven experience in IT service management methodologies, strong leadership, and excellent stakeholder management skills are essential for this role. This position offers flexible working options and the chance to make a significant impact on children's lives.