Head of Customer Advocacy, Hospitality Cloud

A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lead advisory meetings with clients, manage satisfaction programs, and partner across teams to enhance customer experience. Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. This is a pivotal role that aims to blend customer insights with product strategy to amplify the brand's reputation.