Head of Client Services & Operations

Soane Britain seeks a Senior Client Services Leader to oversee teams in Leicester and London. This role will involve shaping the future direction of the Client Services function, ensuring exceptional client experiences, and driving operational excellence.

The successful candidate will have a minimum of 5 years' experience in a B2B environment, excellent leadership skills, and experience in managing multi-site teams. Familiarity with systems such as SAP and tools like Zendesk is highly desirable.