Head of Business & Operations

POST: Head of Business & Operations

LOCATION: Bristol

REPORTING TO: CEO

Be part of something bold. Be part of 224.

Youth Moves has been supporting young people in South Bristol since 2005, providing safe spaces, a voice, and confidence to thrive. Our services include open-access sessions, targeted mentoring, school partnerships, and community projects, all aimed at helping young people feel safe, be themselves, have fun, and build brighter futures.

We're transitioning to 224 Youth Zone, offering thousands of young people a safe place, positive activities, and trusted adults. Our goal is to grow from 850 to over 4,000 members, creating bigger opportunities, stronger communities, and lasting change.

Behind our frontline services is a robust operational engine, which is where you come in.

We seek an experienced, driven Head of Business Operations to oversee the organization's daily operations, ensuring safety, efficiency, and smooth functioning.

You will manage HR, health & safety, facilities, catering, volunteering, and reception, leading a team of managers and coordinators. You will collaborate with external HR partners and internal systems leads to streamline processes and uphold high standards.

As a key member of our Senior Leadership Team, you will shape organizational strategy and culture, fostering a workplace where staff and young people can thrive.

What you'll bring:

• Significant experience in operations or business management, preferably in youth, charity, or public sectors
• Confident and compassionate leadership skills, with a proven track record managing teams and cross-functional projects
• A strategic, proactive approach to systems, problem-solving, and operational improvements
• Experience managing HR processes and working with external service providers
• A strong commitment to inclusion, safety, and excellence

This role is an opportunity to build from the ground up, creating a safe, welcoming, and high-performing environment for young people to reach their potential.

If you are passionate about purpose-led work, thrive in dynamic settings, and want to make a difference in South Bristol, we want to hear from you.

Apply now and help build a brighter future.

For more details and application instructions, please refer to the job pack.

Note: We are working on tight timelines. Please notify us if you are unavailable for the scheduled interview dates below.

CLOSING DATE FOR APPLICATIONS: 12 noon, Monday 15th September 2025

1st Stage Interviews: Friday 3rd October (via Teams) and after 5 pm on Tuesday 7th October at Youth Moves, The Park Centre, Bristol, BS4 1DQ

2nd Stage Interviews: Thursday 9th October at The Way Youth Zone, Wolverhampton

Recent milestones include the roof completion at the 224 Youth Zone site and various youth projects and events supporting young people in Bristol.