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Head of 24/7 Technical Support Operations
Posted 2 days 8 hours ago by Re-Connect-IT-I-Sverige-Ab
Permanent
Full Time
Other
England, United Kingdom
Job Description
Re-Connect-IT-I-Sverige-Ab is seeking an Operations Manager to lead a senior team delivering 24/7 support. You will ensure SLA adherence, coach senior leads, and drive KPI-based performance across the Services department.
The role focuses on technical support, staff training, and supplier accreditation, with on-call duties and escalation responsibilities to senior leadership. Collaboration with cross-functional teams is essential.
Re-Connect-IT-I-Sverige-Ab
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