Head Cocktail Waiter/Waitress

We are looking for a Head Cocktail Waiter/Waitress to join our front of house team at The Fat Badger.

This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.

• Salary - £13 per hour + Service charge (Earning up to £19 per hour)

What's in it for you As Head Cocktail waiter/waitress at The Fat Badger:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as Head Cocktail Waiter/Waitress at The Fat Badger:

• Ensure guests' needs are met and provide exceptional customer service throughout their visit.
• Collaborative teamwork; work closely with managers, bar tenders and other team members to ensure an efficient service.
• Demonstrate your passion for cocktails & drinks, including understanding ingredients and preparation methods, provide recommendations and answer customer queries.
• Maintain cleanliness of the bar and service area, proactively clear and service tables.
• Handle payments and operate the POS system.

About you, our new Head Cocktail Waiter/Waitress:

• Have previous experience as a Head Waiter/Waitress or similar role in a fast paced Hospitality environment.
• Be passionate and care about the detail, love hospitality and enjoy what you do.
• Ideally have a strong wine knowledge.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Must be flexible to work weekends and evening shifts.

Previous experience in a high end and high volume establishment is preferable.