Head Coach and Programmes Manager -Queen's Club Foundation

About the Queen's Club Foundation

Based at The Queen's Club in London, The QCF is a national charity delivering outreach projects across Hammersmith & Fulham and beyond. The QCF provides free coaching to improve lives through racket sports. The QCF provides free coaching to improve lives through racket sports. The QCF flagship projects currently are the community hub programme which provides high quality inclusive coaching to hundreds of children in the local area, the IPP project, focussing on wheelchair tennis and the inclusion hotspots project, providing inclusive workforce training and delivery in the local community.

Role Overview (4 days per week)

The Head Coach and Programme Co-ordinator is responsible for overseeing the delivery and development of all Queen's Club Foundation (QCF) outreach programmes. This role ensures that programmes meet safeguarding, quality, and donor requirements while maintaining excellence in community engagement.

Reporting directly to the Foundation Manager, the Head Coach and Programme Co-ordinator leads a team of community coaches, manages key coaching sessions, and plays a pivotal role in evaluating programme impact and exploring opportunities for improvement and expansion. With a focus on tennis and other racket sports, this position is integral to driving the QCF's mission of fostering inclusivity and accessibility in sport.

Key Responsibilities Programme Oversight and Development

• Manage and deliver QCF outreach programmes, including tennis, squash, and padel.
• Ensure high standards across coaching, safeguarding, and participant experience.
• Maintain working relationships with key stakeholders, including schools, charities, and Queen's Club staff.
• Identify opportunities for programme growth and improvement.
• Deliver community events, festivals, and activation activities.
• Collect impact data, and present regular summary reports on outreach delivery.
• Coordinate administrative tasks, including court bookings, risk assessments, and participant correspondence.

Coaching Team Management

• Recruit, develop, and manage a team of part-time coaches, ensuring they meet LTA accreditation and safeguarding requirements.
• Encourage participation of all coaches in QCF led and other CPD opportunities.
• Arrange session cover, monitor performance, and support professional development.
• Manage contracts, invoicing, equipment and coaching kit for the coaching team.
• Facilitate regular coaching team meetings, coach evaluations and formal coach gatherings.

Community Engagement and Events

• Lead key tennis coaching sessions, including SEND and outreach activities.
• Organise and run community festivals, outreach events, and tennis activation during the Queen's Club tournament where required.
• Manage equipment distribution, such as second-hand rackets and clothing, to participants.
• Draft and utilise coaching themes and build pathways for player development across all programmes.

Partnerships and Collaboration

• Maintain relationships with schools and other community organisations.
• Work with Queen's Club pros in squash, tennis, and rackets to organise delivery of QCF outreach at the Club.
• Serve as the primary contact for QCF's school outreach programmes.
• Coordinate coaching sessions, and invoicing.
• Train coaches and leaders to deliver impactful school programmes, including SEND-specific sessions.

NOTE: This job description is not exhaustive, and you may be required to undertake additional duties as directed by the Head of Foundation or the Foundation Manager to support the ongoing needs of the charity.