Halo ITSM Architect: End-to-End Service Delivery

S-SA Digital in London is seeking an experienced HALO ITSM Configuration Specialist to own end-to-end service design across departments. You will translate business needs into scalable HALO configurations and shape workflows that drive real operational change.

This role combines business analysis, stakeholder engagement and hands-on configuration, with responsibility for discovery, deployment, UAT, and continuous improvement across a high-volume, multi-department ITSM environment.