Hairdressing Salon Manager

Hairdressing Salon Manager, Harrow

As a Hairdressing Salon Manager, you will play a pivotal role in the success of the salon by:

• Leading, motivating, and inspiring the team to deliver premium client experiences.
• Driving sales and business performance through strong leadership and operational excellence.
• Managing day-to-day operations, including staffing, scheduling, and customer service.
• Overseeing stock control, payroll information, and financial reporting.
• Ensuring compliance with health & safety standards and maintaining a safe working environment.
• Supporting staff training and professional development, fostering a culture of continuous growth.
• Acting as a brand ambassador, upholding the TONI&GUY image and values at all times.

Key Responsibilities

• Lead by example with professionalism, punctuality, and commitment.
• Drive retail sales, lead retail performance across the salon, ensuring consistent achievement of retail KPIs and team engagement.
• Nurturing Apprentices and Salon Support staff, managing and supporting Stylists, Technicians and support staff to achieve individual and team targets.
• Build strong client relationships to deliver the authentic TONI&GUY experience.
• Monitor business performance and implement strategies to achieve revenue and retail targets.
• Recruit, train, and mentor team members to support career progression.
• Oversee cash handling, daily reconciliation, and reporting processes.
• Maintain salon cleanliness, stock levels, and operational standards.

What We're Looking For

• Proven experience as a Hairdressing Salon Manager or Assistant Manager in a premium salon environment.
• Qualified Stylist or Colour Technician with a strong understanding of salon operations.
• Excellent leadership, communication, and organisational skills.
• Commercial awareness with the ability to grow sales and manage costs effectively.
• Passionate about delivering an exceptional customer experience.
• Able to thrive in a fast-paced, creative, and dynamic environment.
• Proven eligibility to work in the UK.

Benefits

• Up to £32,000.00 per annum plus commission, pension with 3% employer contribution and 28 days holiday allowance.
• Annual Bonus scheme based on meeting set KPI's with the potential of earning up to 100% bonus on Gross profit.
• Monthly target bonus up to £6,000 per annum
• Access to TONI&GUY's world-renowned education and training programmes.
• Career progression opportunities, including management, education, and artistic roles.
• 35% discount on retail products.
• Free hairdressing up to the value of £150 every eight weeks.
• Opportunities to work on exciting projects such as London Fashion Week and photo shoots.