Guest Services Manager - Front Desk & Operations

Ramada Worldwide is seeking a Guest Service Manager for their hotel in Leicester. The role involves being on the front line, delivering exceptional customer-focused service while understanding operational departments such as Front Office and Food & Beverage.

The ideal candidate will have at least 2 years of hospitality supervision experience and strong communication skills. This position offers an opportunity to work flexibly and support various departments to ensure a great service experience for all.