Guest Services Lead - Reception & Sales

A hospitality group in Greater London is seeking a Reception Manager responsible for leading the reception team to ensure exceptional guest service. This role includes managing the check-in/check-out process, resolving guest queries, and enhancing team performance through training and development. Ideal candidates will have strong leadership skills, a passion for hospitality, and excellent communication abilities. The role offers benefits such as career growth opportunities, discounts, and mental wellness support.