Guest Services Assistant: Warm Welcome, Bookings & Upsells

A hospitality company in Manchester is looking for a Guest Services Assistant to create memorable experiences for guests. This role involves managing bookings, providing local insights, and ensuring customer satisfaction. Ideal candidates will have excellent customer service skills and previous hospitality experience. Employees enjoy various perks including discounted hotel rates, career development opportunities, and a service-based annual leave scheme. The company offers a warm and welcoming work environment.