Guest Service Team Lead - Drive Guest Experience & Revenue

Accor Hotels in Cardiff is seeking a Front Office Supervisor to ensure high service standards and manage Reception teams. The ideal candidate has proven front office experience and strong leadership skills, excellent customer service abilities, and the flexibility to work varied shifts. Key responsibilities include managing reception operations, upselling services, and deputizing for the Front Office Manager. This role offers benefits like a pension scheme, training opportunities, and complimentary hotel stays.