Guest Laundry Attendant

Join us as aGuestLaundry Attendantand play a vital role behind the scenes, ensuring our guests, colleagues and hotel operations are supported by the highest standards of cleanliness,presentationand careatPark Plaza Riverbank.

Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments.

• Salary:£13.29 per hour
• Start with 30 days holiday per year (pro-rata) - incl. bank holidays
• Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.
• Recommend a friend bonus - up to £750
• Vitality at work - health & wellbeing platform, incl. great gym discounts.
• 24/7 access to our Employee Assistance Programme
• Ride to Work Scheme
• BenefitHub- Discounted prices at hundreds of major retailers
• Free uniform dry cleaning
• Rotas published at least two weeks in advance (if applicable)
• And more

Key Responsibilities as our Guest Laundry Attendant:

• Process guest laundry, colleagueuniformsand hotel linen in line with brand standards, ensuring all items are cleaned,handledand presented to a high standard.
• Operate laundry equipment safely and efficiently while following all laundry procedures and care instructions.
• Handle guest laundry requests promptly and professionally, ensuringspecial requirementsare met to enhance the guest experience.
• Maintain a clean,organisedand safe working environment, adhering to all health and safety policies and procedures.
• Work closely with Housekeeping and other departments to support daily operations andmaintainservice excellence across the hotel.
• Report maintenance issues, equipmentfaultsand safety concerns, while proactivelyidentifyingopportunities to improve efficiency and service standards.

About You:

• Havepreviouslaundry, housekeeping or cleaning experience, ideally within a hotel environment.
• Have strong attention to detail and take pride inmaintainingexcellent quality and presentation standards.
• Be organised and able to work efficiently in a fast-paced environment while managing changing priorities.
• Deliver excellent customer service and communicate confidently with guests and colleagues.
• Be reliable,flexibleand committed to our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.

At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally.

We celebrate diversity, championinclusionandprovide equal opportunities for all, welcoming applications from every background.