Guest Experience Leader Front Desk & Service Excellence

Cairn Group, a leading UK hospitality company with over 60 years of expertise in hotel ownership and operations, invites an experienced Guest Relations Manager to join our Beaconsfield team. You will be the friendly face on shift, shaping memorable first impressions and smooth guest journeys from check-in to check-out.

You will lead the front office, act as Duty Manager when required, and may support reservations, sales and revenue, and conference and events setups.