Guest Experience Leader - Reception Supervisor

Crimson Hotels Group currently seeks a motivated Front Office Supervisor for the Holiday Inn Express London - Heathrow T5. The role leads the reception team, ensures smooth daily operations, supports check-in/check-out, and resolves guest queries to maintain an outstanding guest experience.

The ideal candidate has at least one year in a similar branded-hotel role, strong communication skills, and a confident, tech-savvy approach to fast-paced environments. Inclusive, team-focused culture offered.