Guest Experience Leader - Front Office (Duty Manager)

Join Zedwell as a Duty Manager in London. You will lead the front-of-house team, ensuring smooth operations and guest satisfaction. This role requires strong leadership and communication skills, with an emphasis on providing exceptional guest service.

The ideal candidate has prior experience in hotel operations and familiarity with Mews PMS. You will actively manage the daily flow from check-in to check-out and be responsible for training team members to uphold the hotel's standards of comfort and calm.