Guest Experience Leader - Elevate Service & Satisfaction

Dalata Hotel Group plc in Manchester is seeking a dynamic Guest Experience Manager for the Maldron Manchester City. In this role, you will be responsible for ensuring guest satisfaction across multiple departments and fostering a culture of excellence within the team.

We're looking for someone with 2-3 years of experience in a guest relations role, a customer-oriented attitude, and excellent organizational skills. Enjoy benefits such as a performance-related bonus plan and career development opportunities.