Guest Experience Lead (Reception) - Live-In Option & Perks

A family-owned hotel group in Scotland seeks a dedicated Guest Service Leader. The role emphasizes exceptional customer service and team leadership, ensuring guests have outstanding experiences. Ideal candidates will possess booking system knowledge and strong interpersonal skills, with the ability to motivate and listen to their team. The company offers live-in accommodation, discounts, and growth opportunities. This role does not qualify for sponsorship; eligibility to work in the UK is required.