Guest Experience Lead - Premium Lounge Hospitality

Aspire Lounges is seeking a Guest Experience Lead to oversee the front-of-house team in a high-volume lounge environment. You will manage guest check-in, seating, and service delivery, ensuring a consistent, high-quality experience that reflects Aspire's standards.

You will lead lobby operations, support bar and floor teams, handle guest questions, upsell F&B, and ensure compliance with safety and service guidelines while delivering hospitality excellence.