Guest Experience Lead - Front Desk & Concierge

A prestigious hotel chain in Rotherwick is looking for a dedicated Receptionist to provide first-class service to guests. You will manage the Reception Desk and team, ensuring a smooth check-in/out process and addressing guest inquiries. Excellent communication and administration skills are essential, along with a commitment to maintaining high service standards. This role is pivotal in shaping guest experiences and requires an eye for detail and strong leadership abilities.