Guest Experience Coordinator - Front of House & Upsell

The QHotels Collection in Norwich is seeking a front-of-house team member dedicated to providing outstanding guest service. Responsibilities include supporting guest coordination and sales from reservation through to arrival, while managing guest requests and identifying upsell opportunities. Ideal candidates should have experience in administration or hotel front-of-house roles, confidence in upselling, and excellent time-management skills. The role offers minimum wage compensation along with multiple employee perks including health club membership and training support.