Guest Experience Concierge - Luxury Hotel

Crimson Hotels Group is seeking an experienced Receptionist for a luxury hotel in central London. The role focuses on listening to guests, anticipating needs and achieving 100% guest satisfaction through smooth check-in and check-out, and handling requests during the stay.

The successful candidate will have prior customer-facing experience, strong communication skills, and a professional appearance. You will be able to multitask, work calmly under pressure, and contribute to a welcoming