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Guest Experience & VIP Relations Manager
Posted 10 days 17 hours ago by PPHE Hotel Group
Permanent
Full Time
Hospitality & Tourism Jobs
London, United Kingdom
Job Description
Park Plaza Waterloo Hotel is seeking a Guest Relations Manager to lead the guest relations team and uphold service excellence for our VIPs and regular guests.
You will resolve issues, champion guest satisfaction, and collaborate with Front of House to achieve targets. Proficiency in Opera and Microsoft Office is preferred. This role invites strong leadership and guest-centric hospitality throughout the property.
PPHE Hotel Group
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