Guest Experience & Operations Leader

Rapport Guest Services is seeking a Guest Services Manager to lead a 16 person Ambassadors team at 40 Leadenhall in the City of London. You will manage daily operations, onboarding, SOPs, and health and safety, while driving recruitment, training and client relationships.

The role requires at least 2 years of leadership experience, a client centric mindset, and the ability to shape a high performing front of house team. This is a full time permanent position with a 40 hour week.