Guest Experience & Operations Lead

Soho House & Co. is seeking a proactive Duty Manager to ensure that site and daily operations run smoothly, departments collaborate effectively, and members and guests' expectations are consistently met with seamless communication across all teams.

In this ambassador role you will lead staff, support guest experience, conduct briefings, and uphold Soho House values during peak times. You will be the first point of contact for member issues, oversee onboarding and development of new team members,