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Guest Experience Agent - Front Desk & Reservations

Posted 1 day ago by Imperial Hotels London

Permanent
Full Time
Other
London, United Kingdom
Job Description

Imperial Hotels London is seeking a warm, welcoming Receptionist to join our Front Office team. You will manage guest check-ins/outs, reservations, amendments and cancellations, and promote our loyalty programme while delivering exceptional service to every guest.

Based at our Bloomsbury property, you'll work a varied shift including mornings, evenings and weekends; basic IT skills and proficiency in English are essential; OPERA PMS familiarity is a plus.

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