Guest Experience Advisor

Posted Wednesday 13 July 2022 at 00:00 Expired Friday 29 July 2022 at 23:59

Guest Experience Advisor

Ruda Holiday Park
Full time or part time hours available.
Shifts between 9am-8pm.

Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor , where guest experience comes first and creating amazing memories is second nature.

No experience? No worries! As long as you bring the passion and the Parkdean FUN, we'll provide you with all the tools you need to succeed.

The Role

• Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments
• Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date
• Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner
• Provide excellent customer service and care
• Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment. Background checks including DBS (or equivalent) will be carried out.

At Parkdean Resorts we don't leave unforgettable moments to chance.

We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We're the people people, Parkdean people - we're family, creating amazing memories together.

What we live by & what we look for

Care we care about our guests, our people and our communities.

Pace we make great things happen, making the most of every minute.

Difference we celebrate difference and encourage each other to be ourselves.

Belonging we're family, offering a home away from home where people feel safe.

• 25% discount on holidays for friends & family
• 50% discount on your holidays across the UK
• Stand-by breaks available at a discounted rate
• 30% off food & drink
• Clear career pathways, with development & progression
• Free or discounted entry into local attractions
• In house incentives & competitions

Creating amazing memories is in our DNA - is it in yours?