Growth & Retention Strategist, Customer Engagement

RGIT Australia is seeking a full-time Customer Engagement Specialist responsible for driving customer growth and retention. The ideal candidate will possess strong leadership and analytical skills, engaging with medium and large business customers.

This role emphasizes the design and continuous improvement of customer engagement strategies. The successful applicant will work alongside sales teams to ensure a unified customer experience and provide data-backed insights to drive improvements.

Excellent communication skills and a sales/marketing background are preferred.