Group Regulatory Compliance Manager

Location: North East or Yorkshire based, with travel to our Darlington, Peterlee and Huddersfield locations. We're looking for an experienced Group Regulatory Compliance Manager to join our Group Compliance team and play a key role in helping ZIGUP and its businesses effectively manage compliance risk. Reporting to the Group Head of Compliance, you'll work closely with stakeholders across our businesses, providing practical advice, constructive challenge and regulatory expertise. From Consumer Duty and conduct risk to financial crime, operational resilience and the evolving governance of AI, this is a varied role with the opportunity to influence how compliance is embedded across a large and diverse Group. You'll be someone who can interpret regulation and translate it into clear, proportionate and commercially pragmatic guidance, while maintaining the independence and judgement needed to ensure we continue to deliver good outcomes for our customers.

What will you be doing?

Providing practical compliance, conduct risk and Consumer Duty advice to businesses across ZIGUP, helping to embed a strong compliance culture and deliver good customer outcomes. Identifying and assessing regulatory and conduct risks, using compliance monitoring, assurance activities and customer outcome analysis to identify emerging risks and areas for improvement. Undertaking regulatory horizon scanning, assessing upcoming developments and helping stakeholders understand and prepare for changes that may impact their business. Providing oversight and guidance across key areas including financial crime, operational resilience and the evolving governance of AI. Supporting FCA regulatory reporting and maintaining key regulatory and governance documentation, including SMCR requirements. Building trusted relationships with stakeholders across the Group, providing pragmatic advice and constructive challenge to ensure regulatory requirements are appropriately considered in business activities, products, services and customer journeys.

Benefits

• Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you'll have public holidays too and an extra day off to celebrate your birthday!
• Pension - Employer contributions of 5%
• Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
• Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
• Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hire.
• Stream - A free financial wellbeing app that gives you more control on pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

• Strong experience within a regulatory compliance or conduct risk environment, with a good working knowledge of the FCA Handbook, including SYSC, COCON, ICOBS, CMCOB, PROD, CONC and Consumer Duty.
• An understanding of wider regulatory requirements, including Operational Resilience, financial crime and data protection.
• The ability to interpret complex regulatory requirements and translate them into clear, practical and proportionate advice.
• Excellent communication and influencing skills, with the confidence to build strong relationships with stakeholders at all levels.
• A proactive and organised approach, with strong analytical skills, sound judgement and attention to detail.

About Us

ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.

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