Group Control Manager

We are currently seeking a Control Group Manager to join our newly established Fire Control Room. Applicants must have recent experience in a Fire Control environment and hold a substantive and competent position at the Station Manager Control level.

Be part of a once-in-a-generation transformation at Suffolk Fire and Rescue Service. We have launched a cutting-edge Control Room in Ipswich and are looking for experienced, passionate professionals to help lead this exciting new chapter.

This is your opportunity to shape the future of emergency response, drive innovation, and make a lasting impact on how we protect our communities. You will be a skilled and strategic leader with a deep understanding of Fire and Rescue operations to support emergency response, service delivery, and organisational change. This exciting role will involve commanding large-scale incidents, managing resources effectively, and driving continuous improvement.

If you're ready to bring your leadership, ideas, and energy to a service that saves lives every day, we want to hear from you.

Your role and responsibilities

As an experienced leader, you will:

• manage and enhance our new Fire Control operations
  implement strategic people management, support transformation initiatives, and ensure high standards of operational readiness and service delivery
• lead the Control Room function, oversee resource management, and drive performance improvement through effective planning, partnership working, and compliance with legal and technical standards
• be responsible for health and safety, recruitment support, and project leadership
• lead change initiatives, foster strong partnerships, and contribute to service development across Suffolk.

You will need:

• to hold a substantive and competent position at the Station Manager Control level
• relevant professional qualification or evidence of professional development
• IFE Level 3 Diploma (desirable)
• Chartered Institute of Management or Corporate Membership of the Institution of Fire Engineers (desirable).
• Strong communication, leadership, and project management skills are essential, along with a commitment to professional development and public sector awareness.