Grocery Duty Manager

Our client is seeking a highly motivated and experienced Duty Manager to join a dynamic and fast-paced retail environment. This is an exciting opportunity for a customer-focused professional to play a pivotal role in the daily operations of a thriving store.

Key Responsibilities:

• Oversee the daily operations of the store, ensuring a seamless shopping experience for customers.
  
• Lead and inspire the team, providing support and guidance to achieve store goals and KPIs.
  
• Maintain high standards of customer service, resolving any queries or issues promptly.
  
• Assist in staff training and development, fostering a positive and collaborative work environment.
  
• Manage inventory levels and stock replenishment to ensure product availability.
  
• Ensure compliance with all company policies, health & safety regulations, and operational standards.
  
• Act as the primary point of contact in the absence of senior management.
  
• Handle cash management duties, including banking and end-of-day reconciliations.
  
• Support promotional activities and merchandising to maximize sales opportunities.
  

Key Skills & Experience:

• Previous experience in a supervisory or management role within a retail environment.
  
• Strong leadership and communication skills with the ability to motivate a team.
  
• Excellent customer service skills and a passion for delivering an exceptional shopping experience.
  
• Proven ability to manage multiple tasks and prioritize effectively under pressure.
  
• Knowledge of stock control processes and retail merchandising standards.
  
• Familiarity with cash handling and financial procedures.
  
• Flexibility to work a variety of shifts, including weekends and evenings.
  

What We Offer:

• A competitive salary with opportunities for progression within the company.
  
• Comprehensive training and development programs.
  
• A supportive and inclusive work environment.