Graduate Area/Shift Manager - Peterborough

Graduate Area/Shift Manager - Peterborough

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, meaning no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to keep quality and productivity consistently high, ensuring business objectives are met across all shifts
• Support and lead a team and handle administrative work while building and sustaining a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency, prioritising routine team management and daily operational tasks alongside individual escalations, process improvement work, and large scale operational contingency planning.

As a key part of the operations team, you will collaborate with colleagues in other teams and external partners to ensure we meet customer demands and targets. This involves analysing data and performance metrics with leaders in your business area and discussing the operational pros and cons of technical improvements with engineers.

About the team

Customer Fulfilment (CF) has grown from a modest book selling team to a sophisticated global operation that handles more than 1.5 million orders per day. The team is the foundation of our business, helping us diversify into new regions and services. Leveraging emerging technology, we constantly seek ways to provide a larger, better product range-delivered quickly and affordably.

CF is the first link in the chain that gets products to customers at the speed Amazon is known for. We operate out of Fulfilment Centres, the heart of Amazon's fast paced operations network. These centres are often called the "First Mile" because most Amazon packages start their journey there. We manage dynamic inventory and facilitate rapid deliveries around the clock.

Our Fulfilment Centres employ a wide range of people, offering opportunities for every skill set. Some work with physical products, while others analyse data to help the entire business make smart decisions.

Basic Qualifications

• Completed university degree before the start date or graduated within the last 24 months
• Advanced proficiency in written and verbal English and the local language
• Relevant experience in performing data analysis

Preferred Qualifications

• Currently enrolled in or recently graduated with a Bachelor's or Master's degree in Supply Chain, Business/Management, Engineering, or a related field
• Experience communicating with a wide range of stakeholders, including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.