Grade VIII Quality Improvement Lead

Grade VIII Quality Improvement Lead (06.010(2026

Job Title: Grade VIII Quality Improvement Lead
Reference No: 06.010(2026)
Department / Directorate: QRSM Directorate
Reports to: Manager or Deputy

Purpose of the Post:

• Lead and support the collation of Quality & Patient Safety related data to enable and support the use of data for improvement.
• Lead in delivering the implementation of Quality Improvements (QIs) arising from the analysis of incidents/reviews, clinical audit and developments in healthcare.
• Identify areas of excellence in healthcare and utilise these to share improvements and develop QIs.
• Oversee the clinical audit programme for the hospital, ensuring that governance structures are in place and functioning to support an active clinical audit programme.
• Provide leadership, advice, education and guidance to all stakeholders in relation to HIQA Standards and be responsible for the hospital's self assessment against the standards ensuring compliance.
• Support, develop and implement structures, systems and processes designed to support the quality and safety agenda and ensure compliance with regulatory standards and requirements.
• Support staff training on Quality Improvement methodologies and strategies.
• Ensure projects are delivered using a structured Project Management approach.
• Engage, influence, educate and manage across a range of service, professional and organisational boundaries, working with staff to achieve project plan targets.
• Provide leadership, advice, education and guidance to all stakeholders in relation to quality and safety.
• Work as an effective member of the Quality Safety and Risk Management (QSRM) Department, contributing to and leading the strategic and operational priorities of the hospital relevant to the role.
• Support and promote professional development of staff under their remit appropriate to the requirements of an effective QPS Function throughout the hospital to ensure the highest quality of service delivery.
• Provide expertise and leadership in participation in the Hospital's Quality and Safety Walkaround programme.
• Deputise for the General Manager for QSRM Quality as required.

Eligibility Criteria, Qualifications and/or Experience:

• An academic award in Quality in Healthcare at Level 8 (or higher) on the Quality and Qualifications Ireland (QQI) framework or equivalent.
• Significant experience of working in the health services in a post that has involved quality and compliance processes as relevant to this role.
• Experience of working with data, developing indicators, monitoring compliance, and providing assurance.
• Experience of delivering quality improvement projects/initiatives using robust project management/improvement methodologies.
• Experience of developing and implementing standards, policies, procedures and guidelines.
• Experience of implementing and working within legislative and regulatory requirements.
• Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.
• A clinical healthcare degree with clinical experience working in an Acute General Hospital.

Reporting Relationship:

The post holder will report to the General Manager for QSRM who reports to the Director for Quality and Patient Safety, TUH. Other key working relationships include the Quality Safety and Risk Lead, Director of Nursing, Clinical Leads and Directors in each Directorate, HSCP Leads, CEO and Regional Director of Quality and Safety.

Competencies:

Professional Knowledge and Experience

• Knowledge of the role of TUH in the broader health service structure and its relationships with external agencies.
• Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery and reform.
• Knowledge of developments and current thinking in relation to best practice in risk management, quality assurance and reliability in healthcare.
• Knowledge and experience of monitoring compliance or standards or performance or progress in relation to quality, safety and risk.
• Proven track record of collaborating with internal and external stakeholders to understand their data requirements and develop specifications for solutions.
• Experience of transforming statistical data into knowledge and presenting that information in a clear and concise manner.
• Knowledge and experience of developing and implementing standards, policies, procedures and guidance, as relevant to this role.
• Excellent IT skills to include, including experience of using Excel functions to aid working with multiple data sources, conditional programming, merging datasets etc.

Managing & Delivery Results (Operational Excellence)

• A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships.
• Self directed work.
• Ability to improve efficiency and adapt to a rapidly changing environment.
• Ability to operate successfully in a challenging environment while adhering to various standards.
• Ability to take personal responsibility to initiate activities and drive objectives through to a conclusion.
• Capacity to identify, manage and report on risk within area of responsibility.

Critical Analysis, Problem Solving & Decision Making

• Evaluate complex information from a variety of sources and make effective decisions.
• Anticipate problems and recognise when to involve other parties.
• Make timely decisions and stand by them as required.
• Significant experience in effective operational problem solving fostering learning and self reliance amongst teams.
• Capacity to develop new proposals and put forward solutions to address problems timely.
• Effective problem solving in complex work environments.

Leadership, Direction and Team Working Skills

• Effective leadership in a challenging and busy environment with a track record of innovation and improvement.
• Ability to lead, organise and motivate teams to confidently deliver excellent services and outcomes.
• Ability to support, supervise, develop and empower staff in changing work practices within existing resources.
• Evidence of being a positive agent of change and performance improvement.
• Flexibility and adaptability to meet the requirements of the role.
• Ability to work with multidisciplinary team members and other stakeholders to facilitate high performance, developing and achieving realistic objectives.
• Ability to influence and negotiate effectively in furthering the objectives of the role.

Communication & Interpersonal Skills

• Excellent interpersonal and communication skills to facilitate work with a wide range of stakeholders.
• Ability to present information clearly, concisely and confidently when speaking and in writing tailored to the audience.
• Excellent presentation skills.
• Excellent written communication skills including the ability to produce professional reports.

Leading a Quality Service

• Attention to detail and ability to create a culture of high standards.
• Ability to cope with competing demands without loss of performance.
• Emphasis on achieving high standards of excellence.
• Client and customer focus in delivery of services.
• Passion for sustainable delivery of high quality customer focused services.

Reward & Recognition:

Remuneration is in accordance with the Department of Health Consolidated Salary Scales, Feb 2026. €83,081 - €100,205.

• The appointment is Full time, permanent and pensionable.
• Annual leave entitlement: 30 working days per year. Leave year runs from 1 April to 31 March each year.
• Normal working hours: 35 per week over 5 days. Hours may vary between 8 am and 8 pm over 7 days to meet requirements for extended day services.

Application process:

1. Applications must be submitted online at by completing the application form and attaching your CV. Candidates should be aware that automated acknowledgement will be sent; if not received, contact the Human Resources Department before the closing date.
2. All candidates should note that the closing date and time for receipt of applications will be strictly adhered to.

Closing Date: 29th June 2026.

Equal Opportunities

TUH is an equal opportunities employer and is committed to promoting an environment free from discrimination in accordance with the Employment Equality Acts 1998 and 2004. The Hospital values diversity and recognises the benefits of having a workforce that reflects the community we serve. We are committed to equality of access to positions within the Hospital. All recruitment activity and documentation will encourage applications from all potential candidates without discrimination.