Grade VII Q&S Manager (Risk & Incident)

Job Overview

Quality & Safety Manager (Risk & Incident Management) - Grade VII. Reports to the Q&S Lead and acts as deputy to the Q&S Risk & Incident Lead, ensuring that the hospital delivers high quality, evidence based care through effective risk management, quality improvement, clinical audit and data driven decision making.

Responsibilities

• Identify, assess, manage and monitor risk within the assigned area; support incident reviews and apply the HSE Incident Management Framework.
• Oversee the implementation of recommendations from national and local systems analysis reviews; report progress to the hospital executive.
• Provide specialist advice on the audit cycle, facilitate audit teams, and champion the adoption of quality improvement methodologies.
• Use data and evidence to monitor service quality, benchmark against best practice, and identify opportunities for improvement across the organisation.
• Supervise and mentor the Quality and Safety team, manage workloads, and maintain a positive working environment.
• Represent the hospital in self assessment, accreditation processes and in liaison with departmental and executive leaders.
• Promote a patient focused, open disclosure culture and champion equity and inclusivity in all services.

Qualifications & Experience

• Degree in a relevant field.
• Minimum 5 years of relevant administrative experience and 2 years of supervisory/management experience.
• Practical experience with IT systems and packages.
• Fluent command of English, both spoken and written.
• Desirable: Master's degree in a related field and experience in the health sector.
• Academic award in Quality in Healthcare at Level 8 or higher is an advantage.
• Experience working in an Acute General Hospital, developing indicators, monitoring compliance, and delivering quality improvement projects.

Competencies

• Knowledge of current best practice in clinical audit, quality assurance and risk.
• Ability to monitor and analyse compliance with standards and performance metrics.
• Strong analytical, problem solving and decision making skills.
• Effective leadership, team management and the ability to influence multidisciplinary stakeholders.
• Excellent communication, negotiation and presentation abilities.

Equal Opportunity Statement

Tuoh is an equal opportunities employer and is committed to a workplace free from discrimination in accordance with the Employment Equality Acts 1998 and 2004.