GP Coding and Workflow Administrator

We are seeking a highly organised Coding and Workflow Administrator to join our friendly GP practice team.

In this vital role, you will ensure accurate clinical coding, summarise patient records, and manage incoming correspondence to support high-quality patient care.

The ideal candidate will have:

• Experience in a healthcare administrative role (GP practice preferred).
• Understanding of medical terminology and clinical coding (READCODE/SNOMED CT) and confidentiality protocols.
• Knowledge of QOF and healthcare targets an advantage.
• Accurate data entry and strong attention to detail.
• Confidence using clinical systems (SystmOne).
• A proactive, organised, and professional approach.
• A team player.
• Flexible, keen to learn and develop skills.
• Good general education (GCSEs or equivalent).
• Clinical coding or summarising qualification (or willingness to train).

Main duties of the job

Job Purpose:

To ensure accurate clinical coding and efficient workflow management of patient information within the GP practice, supporting high-quality patient care. This includes the summarising of new patient records, maintaining up-to-date electronic health records, coding clinical activity, and managing incoming correspondence effectively through the practices document management systems.

Key Responsibilities:

Clinical Coding & Summarising:

• Accurately code clinical information from consultations, letters, and reports using appropriate clinical coding standards (e.g., SNOMED CT).
• Summarise and code new patient records, ensuring critical medical history, allergies, vaccinations, and significant past conditions are clearly recorded.
• Maintain and update patient electronic records in line with practice protocols and national guidelines.
• Work with clinicians to ensure accuracy and consistency of coding and summarising.

Workflow Management:

• Process and assign incoming correspondence (e.g., hospital letters, discharge summaries, pathology results) to the appropriate clinician or administrative team, ensuring timely action.
• Liaise with clinicians to clarify and action any documentation or workflow queries.
• Use the practice's workflow software systems efficiently to support task management and correspondence handling.
• Identify and elevate any urgent or clinically significant information appropriately.

Administrative Support:

• Assist with the achievement of practice QOF (Quality and Outcomes Framework), Enhanced Services, and other clinical targets through accurate coding.
• Support the recall and management of patients for chronic disease management clinics based on coded information.
• Assist with data collection for audits, clinical research, and reporting purposes.
• Provide general administrative support to the clinical and management team when needed.

About us

We have circa 14,000 patients, cared for by an effective, dedicated, and comprehensive primary healthcare team, which includes GPs, Advanced Clinical Practitioners, Practice Nurses, Clinical Pharmacist, Social Prescriber, Paramedics and Reception/Administration team. We have one practice in the town of Beverley, staff parking available.

We are a friendly and supportive team with an open and honest ethos, everybody is valued & opinions are heard.

We have always prided ourselves on providing high-quality medical care in a friendly and relaxed atmosphere whilst promoting healthy living with an emphasis on disease prevention and engaging with external agencies such as PCNs, ICBs, hospitals, community teams, ensuring that our services meet the needs of our patient population.

Person Specification

• Worked in a general practice or healthcare/hospital setting.
• Experience in clinical coding and summarising.
• Strong data entry and attention to detail.
• Proactive, organized, and professional approach.
• Team player and flexible with willingness to learn.