Goods on Hold Administrator

DPD Group in Worcester is seeking a Goods on Hold Operative to join our busy depot team. You will manage the held parcel process, ensure visibility during its life cycle, and coordinate with the Operations Manager to meet deadlines and delivery dates.

You will also resolve customer queries and assist with depot collections. You will perform accurate administration, maintain security awareness, and support senior colleagues in preventing mis-routes and mislabelled parcels while delivering a high