Golf Operations Assistant

Arbroath Road, Cunninghill, ACT, DD8 2RL, UNITED KINGDOM

The Ancient Links Golf Company is looking for Golf Operations Assistant's to join our growing teams at Forfar Golf Club and Scotscraig Golf Club. This is a varied, guest-facing role, working across golf operations, the Professional Shop, and member services to ensure every member and visitor enjoys an outstanding experience from start to finish.

This role works at the core of our golfing operations, welcoming members and visitors, supporting smooth running of the golf operations, and assisting with retail and administrative tasks.

Key Responsibilities Golf Operations & Course Support

• Greet and assist members and visitors, providing course information and daily updates
• Manage tee times, scorecards, and daily play flow
• Carry out starter and ranger duties
• Prepare and maintain rental equipment (clubs, buggies, trolleys)
• Support general housekeeping and opening/closing procedures

Professional Shop & Retail Support

• Operate the Pro Shop, processing sales, green fees, and rentals
• Maintain stock, visual merchandising, and shop organisation
• Assist the Head of Golf Operations with administrative tasks as required

Member & Guest Services

• Manage tee times, guest play, and reservations
• Support membership enquiries, renewals, and competitions
• Provide guidance on golf rules, handicaps, and course etiquette
• Offer information about local travel and tourism

Customer Experience & Teamwork

• Deliver high-quality service to all members and visitors
• Collaborate with colleagues to support events and promotions
• Respond professionally to feedback and ensure smooth operations

What We're Looking For

• Confident, reliable, and people-focused
• Strong interpersonal and communication skills
• Ability to follow procedures and work as part of a team
• Competent with Microsoft Office and EPOS systems
• Physically able to work outdoors, lift up to 50lbs, and stand for extended periods
• A good working knowledge of golf

Hours

Fixed term to 31st October - variable hours positions available, rota-based shifts including evenings and weekends

What We Offer

• A welcoming and supportive team environment
• Fair and competitive pay and benefits
• Role relevant training provided
• Opportunity to work at a well-established and respected golf club

Our Culture

• Putcustomers at the heartof everything you do.
• Be part of a team that is passionate about community benefit and heritage.
• Collaborate and innovateto deliver a world-leading golf experience.
• Commit to continuous personal and professional development.

The Ancient Links Golf Company are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious belief, political opinion, race, age, sexual orientation; or, whether they are married or in a civil partnership; or whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

Screening Questions

• Do you have experience in a similar role?
• Describe your customer service experience