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Global Technical Support Leader - Cybersecurity

Posted 17 days 3 hours ago by Divvy Cloud Corp.

Permanent
Full Time
Other
Northern Ireland, United Kingdom
Job Description

Rapid7's Global Support team is seeking a Senior Manager of Technical Support to lead a high-performing team in Belfast. You will coach engineers, shape how we deliver for customers, and define world-class support in cybersecurity.

You will drive cross-functional change, own performance metrics, and partner with Engineering and Product to improve product supportability, while championing ownership and continuous improvement across the Belfast team.

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