Global SME Customer Success Manager - Growth & Upsell

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Responsibilities include proactive outreach, promoting platform advantages, and leveraging insights to identify upsell opportunities. Candidates should have at least 2 years of experience in a customer-facing role, excellent communication skills, and the ability to thrive in a dynamic environment.