Global Service Delivery Lead - Multi-Country, ITIL

Advanced Resource Managers Ltd. seeks a senior Service Manager to own end to end service delivery for the UK, Italy and Japan, coordinating regional teams and third party suppliers within an ITIL 4 framework.

The role requires security cleared candidates and a track record of executive governance and global service reviews. You will drive demand forecasting, capacity planning and service scaling to accommodate growth and new locations, while ensuring compliant reporting and cross region