Global Senior Manager, Customer Success (Hybrid London)

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. This role involves mentoring a team, managing key accounts, and influencing executive-level stakeholders. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background. The role offers a hybrid working model with competitive benefits including private medical insurance and generous parental leave.