Global Retail Operations Lead - Luxury Hospitality

Rosewood Hotel Group is seeking a Senior Manager, Retail Operations, Global, to design and enhance the global operating infrastructure for its luxury retail business across digital and physical channels. You will ensure a seamless luxury guest experience from discovery and purchase to fulfilment, delivery, returns, and service recovery.

You will collaborate with Brand, Digital, IT, Finance, Procurement and hotel teams to drive revenue growth, profitability and scalability while leading the