Global OTC & Customer Experience Lead

Pivotal Recruitment Ltd is seeking a Customer Service Executive to manage the entire Order-to-Cash process and serve as a key liaison between customers and internal teams. You will collaborate with Sales, Supply Chain, Planning and Logistics to ensure regional customer satisfaction.

The role requires 2-4 years in an international B2B environment, fluent English, strong communication, and an adaptable, proactive mindset. Based in the UK with a straightforward on-site setup.